Before you listen
Talk about it first.
- How often do you go to the dentist?
- Why does an office sometimes call to change an appointment?
Listen for these words
You will hear
- cleaning
- A visit when the dentist or a helper cleans your teeth.
- the same time
- The time does not change. Only the day is different.
- call us back
- Telephone the office after you hear this message.
- insurance card
- A card that shows your health or dental insurance plan.
A1 Beginner · Voicemail · About 30 seconds
Listen
Listen once for the main idea. Then answer, and listen again for the details. Don’t read the transcript yet.
Step 1 · Main idea
What is it about?
Listen once, all the way through. Then choose the best answer.
01Why does Kelly call Daniel?
Step 2 · Details
Listen again for the details
Read the questions first, then play the recording again. Pause when you need to.
01When can Daniel come in instead?
02What is the office phone number?
03What does Daniel need to bring?
Show the transcript
Hi, this message is for Daniel Ortiz. This is Kelly from Bright Smile Dental. Your cleaning is on Thursday at two thirty, but Doctor Patel isn’t here on Thursday. Can you come on Friday at the same time?
Please call us back at five five five, four oh six one. Our office is open from eight to five. And please bring your insurance card. Thanks, and have a good day!
Now play the recording and read along. Then try saying it with the speaker, at the same speed.
Speak
Your turn
Call the office back. Say your name and say yes or no to the new day and time.